ISSN: 18137148 (on-line) ISSN: 1813-713X(Print)
PERIODICAL LIST
NEW PERIODICAL CONTENTS
Volume 8, NO.4 ( November 2011 )
Service Management and Application in Operations Research: Challenges in a Flat and Bumpy World
Author:
Cheng-Chi Chung, Yi-Shih Chung, and Su-Man Wang
Page:
p.01 ~ p.02
Download:
Full text available (120KB)
The Critical Factors: An Evaluation of Schedule Reliability in Liner Shipping
Cheng-Chi Chung and Chao-Hung Chiang
p.03 ~ p.09
Full text available (268KB)
Leveraging Technology to Diminish Hostility in Service Recovery
Pi-Feng Hsieh and Chung-Shing Lee
p.10 ~ p.18
Full text available (257KB)
Simultaneous Multi-player Game-solution Identification for Non-cooperative Advertising in Supply Chain Using MOPSO-CD and NSGA II
Chie-Bein Chen, Tsung-Hsien Kuo and Yuanchau Liour
p.19 ~ p.35
Full text available (278KB)
Effects of Service Quality, Innovation and Corporate Image on Customer’s Satisfaction and Loyalty of Air Cargo Terminal
Kai Chieh Hu and Mei Chieh Huang
p.36 ~ p.47
Full text available (232KB)
Applying the ANP Model for Selecting the Optimal Full-service Advertising Agency
Pi-Fang Hsu and Min-Hua Kuo
p.48 ~ p.58
Full text available (237KB)
Combined Fuzzy Factor Analysis and Fuzzy Integral to Evaluate Strategies of Hybrid Electric Vehicle Trial
Cheng-Wei Lin, Jiun-Yi Shiu and Gwo-Hshiung Tzeng
p.59 ~ p.71
Full text available (300KB)
